Cloud technology has turned up revolutionary for micro, small and medium enterprises (MSMEs). It has changed the way how the MSMEs operate in India. It provides the required tools to innovate, scale and compete in the digital marketplace. It is making a significant impact across healthcare, retail, manufacturing, finance and more industries. It is transforming the way businesses operate and deliver value.
Cloud services are changing how small healthcare providers manage patient information and deliver care. The service providers have adopted cloud-based electronic health records (EHR) systems and healthcare professionals can securely access records of patient from anywhere. This ensures continuity of care and enhances the overall patient experience. Cloud technology also facilitates telemedicine and allows healthcare providers to reach patients virtually to offer consultations as well as take the follow-ups.
The power of cloud technology is also being witnessed in retail sector. The MSMEs are capable in better streamlining their operations and improving customer satisfaction. Retailers are capable in offering a seamless shopping experience by integrating online and offline sales channels through cloud solutions. All these are catering to the evolving needs of customers and staying competitive in the market.
Similarly, the cloud technology is offering a transformation in the financial sector. Financial institutions are making use of cloud-based data analytics tools to better understand their customers and therefore offer personalized services to them based on their needs.
Manufacturing MSMEs are adopting cloud-based Enterprise Resource Planning (ERP) systems to integrate various business processes such as production, supply chain and inventory management. The systems provide real-time monitoring and analytics. Manufacturing businesses can achieve greater efficiency and agility by using cloud technology.