Artificial intelligence (AI) has opened new possibilities for creators. Songwriters, filmmakers, and game developers have all been impacted. But as gaming brands increasingly adopt AI technologies, is there a risk of losing personal connection with players?

AI’s role has broadened in recent years. It can dynamically adjust difficulty levels based on a player’s skill for a tailor-made gaming experience. AI-driven NPCs (non-player characters) can offer more realistic and engaging interactions. AI also recommends games based on players’ habits and preferences. And on the development side, AI speeds up testing by automatically detecting bugs and optimizing performance. 

Here’s how developers can embrace AI-driven efficiency without losing the qualities that make their games memorable.

Empowering creativity

One of AI’s most promising potential abilities is empowering human creation rather than overshadowing it. AI tools can assist developers in generating more immersive worlds, designing intricate levels, and crafting storylines. But these tools should not be seen as replacements for human creativity. AI is more suited to repetitive and technical tasks, freeing up human designers to focus on the artistic and narrative elements of their games. 

These are the aspects that players value and make games unique. AI can be useful for procedurally generated content like levels, dungeons, or even worlds, but humans should still take care of the overarching design and creative direction. 

Player autonomy

AI allows developers to offer customized recommendations. Its potential for learning about users has been felt perhaps most heavily in music, where streaming platforms like Spotify are renowned for their ability to recommend songs based on listening habits. In gaming, AI can recommend titles based on habits, preferences, and playstyles. 

But too much reliance on AI-driven suggestions may make the experience feel cold and as though gamers have less control over their choices. Developers must aim to preserve player autonomy and not have players feel like they are being steered by an algorithm. Whether gamers are deciding to play video poker online or choosing a new RPG or MMO, preserving free choice is important for keeping their experience personal.

AI in multiplayer

MMOs (massive multiplayer online games) have become… well, massive in recent years. AI has a part to play in optimizing matchmaking in multiplayer games by balancing teams in competitive games and recommending new friends based on interests. But it shouldn’t replace the essence of human interaction. AI should act as a facilitator for team calls and live chats, rather than replacing this human interaction. 

Humanizing AI 

Many games feature NPCs that help bring a world to life. AI can improve how these NPCs interact with human players, allowing for more natural conversations. But if AI characters become too robotic or mechanical, they lose the sense of emotional connection that the best games manage. Developers should aim to humanize AI interactions by incorporating a sense of empathy, humor, and unique personalities into AI characters. 

Rather than relying on formulaic responses, AI should be designed to respond contextually, drawing on in-game scenarios and player behaviors for a more realistic, emotional experience. In RPGs, AI-driven characters could react differently based on past interactions to add depth to characters’ relationships. Earlier this year, Keywords Studios tried to create a game based solely on AI. IGN reported that the game failed because the tech was “unable to replace talent”. 

Respectful personalization

AI’s ability to personalize experiences can feel unsettling. If a player feels the game knows too much about their behavior, AI’s impact will do more harm than good. Developers should ensure any personalization is respectful and give players the option to customize the level of personalization they receive. If players can adjust these settings, developers will better maintain their trust with fans.