Firstly, readers of TechiExpert would like to know what inspired you to come up with ProXpense?

During my leadership roles in companies like SAP Concur, Freshworks, and Happay, I noticed persistent inefficiencies in how enterprises managed travel and expenses. Most tools lacked automation, were not AI-ready, and offered poor employee experience. The inspiration behind ProXpense was to simplify these complex workflows by bringing travel, expense, and payments onto one AI-powered platform. The goal was to replace fragmented systems with a unified, intelligent solution that delivers real-time visibility, compliance, and convenience to enterprises and employees alike.

How did you identify gaps in traditional corporate travel and expense ecosystem?

Traditional T&E systems relied heavily on manual inputs, lacked integration with booking tools, and offered no predictive analytics. Employees found them cumbersome, leading to poor adoption, while finance teams struggled with delayed reimbursements and non-compliant claims. My experience working closely with global enterprises revealed that companies needed automation, AI-driven compliance, and better user experience. These gaps became the foundation of ProXpense — built to unify the ecosystem, automate auditing, and offer enterprises control, transparency, and measurable cost efficiency.

How would you describe core mission and vision of ProXpense?

Our mission is to simplify and automate global corporate travel and expense management through AI, ensuring every transaction is transparent, compliant, and effortless. The vision is to become the world’s most advanced AI-led T&E platform, built from India for global enterprises. We aim to empower organizations to manage travel, expenses, and payments seamlessly — from booking to reimbursement — while enabling data-driven decisions that enhance efficiency, employee satisfaction, and financial governance at scale.

ProXpense is using AI for travel bookings, payments and more. How do you see AI is reshaping the sector?

Ans. AI is redefining corporate travel by shifting from reactive management to predictive, proactive decision-making. At ProXpense, AI drives end-to-end automation — from omnichannel bookings via WhatsApp, Slack, or Teams, to real-time audits and policy enforcement. It personalizes travel experiences, prevents fraud, and optimizes cost control. Beyond efficiency, AI ensures compliance, reduces manual intervention, and offers actionable insights. The travel and expense sector is transitioning from being transactional to intelligent — and AI is the core enabler of this transformation.

How your OCR and Intelli Audit system helps in improving accuracy as well as speed if compared to traditional manual compliance checks?

Our OCR and Intelli Audit engine automate what traditionally required hours of manual verification. Receipts are scanned with 95% accuracy, data is extracted in seconds, and AI instantly checks for policy violations or duplicate claims. This reduces review time by over 70% and ensures 100% compliance visibility. The Intelli Audit system doesn’t just flag issues; it learns from behavior, continuously improving accuracy and decision-making. As a result, finance teams move from reactive reporting to real-time monitoring and insights.

What about ensuring data security and privacy while integrating AI into corporate financial workflows?

Data privacy and security are foundational at ProXpense. Our platform follows global compliance standards, including ISO 27001 and GDPR frameworks. AI models operate on anonymized data to prevent exposure of sensitive financial information. All integrations with banks, payment systems, and travel partners are secured through encrypted APIs. We also maintain region-specific data residency to meet compliance requirements. Security is not a feature; it’s embedded in our design philosophy, ensuring clients trust us with every transaction and every data point.

How important is real-time payment in travel?

Real-time payments have become critical for modern travel management. With instant payment systems, companies can reduce out-of-pocket expenses, accelerate reimbursements, and gain immediate visibility into spend. Our PX-Pay corporate cards and wallets offer seamless control, allowing organizations to set limits, monitor usage, and approve expenses instantly. This improves liquidity, enhances employee experience, and drives compliance simultaneously. In today’s fast-paced ecosystem, real-time payments are not just convenient — they’re essential for financial accuracy and operational agility.

How your team ensures smooth onboarding as well as fast setup for new clients?

ProXpense is designed for rapid deployment — most clients go live within days, not months. Our platform’s API-first architecture allows easy integration with HRMS, ERP, and travel booking systems. Each client gets a dedicated onboarding manager who ensures end-to-end setup, from policy digitization to user training. With AI handling much of the configuration automatically, enterprises experience a frictionless transition. The goal is to deliver value from day one — fast, smooth, and fully compliant onboarding at scale.

How collaborations with Amadeus and more such global players are strengthening ProXpense platform?

These collaborations are integral to our vision of an end-to-end travel and expense ecosystem. Partners like Amadeus, Travlink, and Hummingbird allow us to offer seamless booking experiences, preferred rates, and global inventory access directly within ProXpense. This integration eliminates the disconnect between travel booking and expense tracking. By combining our AI automation with their travel infrastructure, we ensure clients benefit from unified reporting, enhanced compliance, and a truly connected corporate travel experience worldwide.

Hope your platform is adapting to different regulatory and compliance environments. Let readers of TechiExpert understand how?

ProXpense is built with multi-entity, multi-region compliance readiness. Our platform adapts to local tax structures, per diem regulations, and financial policies across countries. Through region-specific configurations and rule engines, enterprises can automate local travel policies while maintaining global oversight. This adaptability ensures compliance with frameworks like GST in India, VAT in Europe, and IRS norms in the US. It enables global companies to operate confidently while meeting both regional and corporate governance standards.

What are the upcoming innovations from the stable of ProXpense in 2026?

2026 will be an exciting year for us. We’re launching next-gen multi-currency corporate cards, expanding our AI engine Prona to include predictive spend insights, automated approvals, and sustainability-linked travel analytics. We’re also enhancing ESG modules to track and offset carbon footprints of travel. Onboarding for SMEs and startups will become faster through light, plug-and-play versions of the platform. Our focus remains on scaling globally and redefining how enterprises experience travel and expense management through intelligence and automation.