Manage your SOP library for better adoption and operational excellence

Standard operating procedures (SOPs) are essential for ensuring consistency, compliance, and productivity in any organization. They provide detailed guidelines that help employees perform tasks correctly and uniformly, thereby minimizing errors and enhancing efficiency. However, creating SOPs is just the beginning. The real challenge is ensuring these SOPs are effectively adopted and utilized by employees across […]

The Landscape of Generative AI Beyond 2024 in Different Sectors

The adage “data is the new oil” captures the immense value of information in today’s world. However, unlike oil, a finite resource subject to depletion; data possesses a crucial advantage—it’s constantly growing. This ever-expanding reservoir of information fuels the transformative potential of generative AI. As we stand on the precipice of a new era in […]

Enhancing Quality and Performance in BPOs with Data Analytics

The origin of the use of data to drive workforce productivity can be found in Fredrick Taylor’s eminent book “The Principals of Scientific Management”. Published in 1911, it was famously used to improve efficiency and speed at the production lines of Ford Motor Company, and later became the bedrock of workforce management practices in the […]

The Building Blocks For a Positive Workplace

The global pandemic forever changed how we live, including how we perceive work and what constitutes a positive workplace. Prior to the pandemic, HR leaders could attract and retain talent through flashy office perks -Google offering sleep pods, on-site game rooms, and improv classes for Twitter employees and Microsoft building tree house workplaces for its […]

The Future of Security: High-Tech Solutions Guarding Critical Infrastructure in India?

The contemporary world’s capillaries—the power grids, water systems, and communication networks that run under the surface of everyday existence—function to the rhythm of the digital era. Though this interconnection is beneficial to efficiency and production, it also has limitations. People who aim to exploit vulnerabilities are lurking in the shadows of development while employing cyberattacks […]

Use of AI and ML in the financial services industry – MobiKwik

How is AI transforming the financial services industry, and what impact will the emergence of generative AI have on this sector? Generative AI applications are becoming a vanguard in many industries across global economies. Among industry sectors, the digital financial services industry is poised to further leverage this opportunity to enhance efficiency, improve customer experience, […]

Five Hidden Areas of Revenue Optimization for Startups

Startups must optimize their revenue, as they typically operate with limited resources and aim to make the most of every dollar earned. They face intense competition, rapidly evolving market dynamics, and the need to attract investors by demonstrating growth. An effective revenue optimization strategy can be crucial for business success. Although most startups focus on […]

Digital Keepsakes to Bridge A Generational Gap: The Role of FamTech

Growing up, people have seen older generations in families save pictures and memories to look back on as the years go by. Now, we save pictures of our loved ones digitally- easier to access and almost impossible to lose. Technology is changing and impacting families in ways we could not have imagined before. The younger […]

The Role of Digital Public Infrastructure in Empowering Indian MSMEs

Contributing to nearly 1/3rd of India’s GDP and half of India’s exports, MSMEs are inextricably linked to the Indian economy. They are also the biggest employer, providing work to 62% of Indians. Despite such strong numbers already, there is room for MSMEs to further fuel India’s economic growth prospects. MSMEs in India are marred by […]

Data-Driven Decisions: Harnessing Big Data Analytics to Drive Business Success

In today’s rapidly evolving business landscape, data is more valuable than ever. It fuels decision-making processes, drives innovation, and provides a competitive edge. As organizations strive to stay ahead, the importance of big data analytics cannot be overstated. This article explores how businesses can harness the power of big data to drive success and whether […]